Advanced JTAG Emulators by Blackhawk

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123 Gaither Drive
Mount Laurel, NJ 08054-1701
Phone: 1-877-983-4514
FAX: 1-856-866-1100



Support Home

Blackhawk offers free technical support and driver downloads on all of its products. Some parts of this website, like the Driver Download Sections, will require you to register and obtain a login and password to gain access to the driver files.

The list below describes all of the different support and contact information that is available on this website. It is strongly suggested that the following procedures outlined in these sections be followed prior to contacting Blackhawk directly. This will shorten the time required to get a resolution since many common problems can be identified simply be using the online documentation.

The lock symbol, used throughout the support site, indicates files or groups of files that require site login for access.

If the information you need requires registration, you can obtain your login ID and password by selecting and filling out the form.  Registration is free.


Frequently Asked Question (FAQ)

A compilation of questions and answers taken directly from real support requests.


Troubleshooting Resources

Troubleshooting Guide and Diagnostic Utilities.


Drivers & Downloads

The main download section for all Blackhawk drivers, CCStudio Updates, Import Files and USCIF updates.


Manuals

Detailed Installation Guides for all Blackhawk Products.


Online Support Request

Online form to request technical support for your Blackhawk Product.


Warranty Information

General Information about Product Warranty.


Repair and Return

Follow this link after all possible options above to arrange for repair and return of your Blackhawk Product.


Contact Information

If you have read all the support information and it does not answer your question or solve your problem, please contact us. It is recommended that all support issues, questions and concerns should be directed to the your local, authorized Blackhawk reseller. Click HERE to locate the contact information for the reseller closest to you.

To contact Blackhawk directly, please use the information below:

Preferred: Email to ....

By Phone:  Call +1 877-983-4514 between 8:30am - 4:30pm Eastern US Time

- The Blackhawk Support Team